Human Centered Design 101
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Human-centered design is a creative and strategic approach to solving challenging problems. It blends together design, strategy, qualitative research and entrepreneurial thinking. This method puts people at the center of the process, taking into account their complex behaviors, mental models and needs.
Date: Thursday, May 9, 2019
Time: 1 - 2 p.m.
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Presenter: Arianne Miller, Managing Director, The Lab at OPM
Arianne is the managing director for The Lab. She builds capacity for innovation among Federal employees by teaching human-centered design through both workshops and mentoring in addition to managing a variety of design projects that address the high-priority needs of OPM and other Federal agencies. Arianne came into the Federal Government as a Presidential Management Fellow at the Consumer Financial Protection Bureau after earning her master’s in business administration from the University of Michigan. Prior to that, Arianne worked to build and improve access to high quality public schools through a variety of organizations, including Chicago Public Schools, the U.S. Department of Education, and DonorsChoose.org.
