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Your ability to solve challenging issues is a core component to being an outstanding leader. Problem-solving requires a thoughtful approach: thinking through a problem, getting input from others, and being accountable for the success (or failure) of the
outcome.
How You Will Benefit
In this two-day course, you'll boost your decisiveness and problem-solving skills by:
Learning how to recognize and define pain points before they become organizational problems.
Using the power of brainstorming and mind-mapping to aid in problem-solving.
Discovering different ways to identify and evaluate a problem’s potential causes.
Exploring how communication styles can impact the effectiveness of your recommendations when solving problems.
Who Should Attend
This course is open to all Federal employees.
Additional Information
This course includes the Everything DiSC® assessment that provides you with a better understanding of your and others' work preferences, helps you understand what drives others’ behaviors, and gives you insights and strategies to interact more effectively with others.