This course provides all HR professionals with a solid foundation in effective written communication.
How You Will Benefit
Grounded in critical thinking principles, you will discover how to craft targeted messages that engage the intended audience and achieve desired outcomes. Learners will participate in class activities to discern what makes writing effective and ineffective. You will review and critique each other’s work and provide suggestions for improving written products that they can use on their jobs.
Who Should Attend
The target audience for this course is early career HR Specialists (3 years or less of federal HR experience) and/or current federal HR specialists seeking a refresher course.
Staffing Technical Competencies
- Agency Staffing Policies and Procedures
- Hiring Authorities
- Strategic Recruitment
- Veteran’s Preference
- Public Notice/Job Opportunity Announcements
Customer ServiceOral CommunicationReasoningDecision MakingInterpersonal SkillsLegal, Government, and JurisprudenceOrganizational Awareness