Frequently Asked Questions

Course Schedule

Where do I find the schedule?

Information about leadership development courses can be found in the schedule. You can also call the Customer Service Office at 202-606-0008, and ask to speak with one of our account registration specialists.

Course Registration

How do I register for a course?

There are three ways to register for course:

  • Register online with a Government Purchase payment to reserve your space 

  • Fax a registration form to 478-757-3057

  • Contact the Customer Service Office: 202-606-0008 

Can I get college credit for attending a course?

Several courses are ACE accredited for either or both undergraduate and graduate credit. The course information will specify the type and amount of credit for each course. We can assist you with applying for ACE credits for your course.  

What if I need to cancel or send a substitute?

All registrations are FINAL and tuition is NON-REFUNDABLE. Should you be unable to attend your scheduled session, your agency will have the option of re-scheduling you only if the request is made in writing NO LATER THAN FOUR WEEKS prior to the start date of the session. Your agency may have the option of sending a substitute to attend in your place. Please contact your account registration specialist. If you do not have the contact information, call the Customer Service Office at 202-606-0008  or by email at, and you will be directed to the account registration specialist who works with your agency.


Last modified: Friday, April 28, 2017, 1:17 PM